Background

Environmental Techniques are part of the Northern Group and are well known for the investigation and clearing of blockages in underground water and sewer systems. Using the latest in robot CCTV they can pinpoint the exact cause and position of blockages and collapses saving thousands of pounds in excavation costs.

Why they looked at autotrac

Having expensive equipment operated by skilled staff, it was vital that these resources could be monitored at all times. With contracts in Southern as well as Northern Ireland, a system that could be accessed by various members of staff at the home office was considered necessary.

How they are benefiting from using autotrac

They can now make the most efficient use of their resources by being able to dispatch the correct equipment to the nearest customer. This improves customer service as well as reducing fuel costs.

Hours worked and call outs can also be accurately monitored giving an improvement in overall profitability.

Testimonial

Background

Mayne Heating are a family owned business who provide skilled service and back up for central heating customers in the County Down area.

Why they looked at autotrac

With four vans to cover a wide range of customers including call outs, it was important to maximise their usage by knowing who was available at any time. In addition, the owners had been aware of increasing fuel costs and growing concerns about vehicle insurance during non-working hours.

How they are benefiting from using autotrac

Since beginning to use the tracking system, fuel costs have dropped by a third plus concerns about insurance during out of working hours have disappeared.

Being able to monitor their vans and being able to make the best use of them has also increased their overall efficiency.

Testimonial

Background

Calvert Office Equipment are one of the better known companies in Northern Ireland who have been trading since 1957. Based in a modern showroom facility in east Belfast, they provide the latest in digital imaging products to NI businesses. 

Why they looked at autotrac

Having had the experiance of using a vehicle tracking system for several years they were now looking for a modern system which could provide the information they required at an economical, fixed cost.

After a detailed study of available systems and the use a trial unit for a few weeks, they felt that the autotrac system would be the most suited to their needs.

How they are benefiting from using autotrac

Using a live vehicle tracking system, they can now utilise their service engineers in the most efficient way both for themselves and their customers.

By tracking their sales staff, it is now possible to have the nearest member of their sales team call with a potential client as soon as an enquiry is received.

Testimonial

“After five years with one provider it was time to explore the market and I found Autotrac was by far the best all-rounder for ease of use and a fixed cost per month. During the first few days we experienced some glitches with either software or antenna and without hesitation all the units were exchanged. Problem solved.”